Last updated: 30 June 2026
This Privacy Policy explains how we collect, use and protect your personal information.
Who We Are
This website is owned and operated by Winellar Limited, a company registered in Hong Kong (Company Registration No. 78623864). We are the controller of the personal data collected through this site. You can reach us at hello@winellar.com.
Information We Collect
- Contact and account details (name, email, phone, delivery address).
- Order and payment information (processed securely by our payment provider).
- Technical data such as cookies and usage information.
How We Use Your Information
- To process and deliver your orders.
- To verify eligibility and age where required.
- To respond to enquiries and provide customer support.
- To improve our website and services, and — with your consent — to send updates.
Cookies
We use cookies to operate the site, remember your cart and understand how the site is used. You can control cookies through your browser settings.
Sharing Your Information
We share data only as needed to run our service — for example with our payment provider and our delivery partner — and where required by law. We do not sell your personal data.
Data Retention
We keep personal data only as long as necessary for the purposes described here or as required by law.
Security
We take reasonable measures to protect your personal data against loss, misuse and unauthorised access.
Your Rights
You may request access to, correction of, or deletion of your personal data by contacting us at hello@winellar.com.
Age
This site is intended for persons of legal drinking age (20 years or older). We do not knowingly collect data from anyone underage.
Changes
We may update this policy from time to time. The current version is always available on this page.